Frequently Asked Questions

Why should I buy custom garage cabinets from Garage Cabinets By Eric? At Garage Cabinets by Eric, we’ve built our reputation on delivering an exceptional garage storage cabinet experience. When you hire us, you’re hiring a team of professionals who are trained and skilled to deliver lasting value to your home. We’re committed to providing high quality custom cabinets at affordable prices.
 
What is the process of getting garage cabinets? Contact us to schedule your FREE in-home estimate. A professional designer will schedule an appointment to meet at your home. We encourage that all final decision makers in the household are present during this consultation.  A hand drawn rendering of your garage storage system along with a detailed price will be provided either the same day or emailed within a few days. Once you agree to the design and price an installation date is given. We stive to install your cabinets on the date(s) you have been given.  The cabinets order is then placed in production.  On the day of installation our experienced skilled installers will arrive between 7-9 am to install your custom garage cabinets
 
How long does the process take? Once you’ve made contact with us, a professional designer will contact you to schedule a FREE in-home estimate. Depending on availability, we can usually meet within 1-5 days for consultation.  For an installation date we are typically 4-6 weeks booked out for an installation date.
 
How long will the design consultation take? The design consultation appointment will usually take between 30-60 minutes.
 
How long does it take to install the cabinets? Our installations take 1-2 days to install. For larger more custom projections it can take a little longer. We want to make sure that you’re receiving top notch quality installation.  Your design consultant will let you know the estimate time frame to complete your installation. Our professional skilled installers will arrive at your home between 7-9am the day of the install. They’re usually at your home for 6-7 hours depending on the size of the project each day.
 
Is Garage Cabinets By Eric Licensed, insured and bonded? Yes, we comply with the State of Arizona requirements. We are a registered contractor license number is 312898. We are fully insured and bonded.
 
What experience do your installers have? We’re very fortunate to have skilled installers employed by us. Majority of them have been with us or in the industry for over 3+ years. Our installers go through an 8–10-week training process before they are given installations to complete by themselves. We do not use sub-contractors.
 
 
What material are the cabinets made from? We use only the highest quality material available for affordable cabinets. We use a 5/8” commercial grade melamine particle board. Our workbench countertops is a furniture-grade ¾” Thermofuse material. We use a pvc edge banding on the edges of the garage cabinets and doors. All drawers come with full extension drawer glides.  We use standard metal adjustable brackets and clips for our adjustable shelves. 
 
What type of hinges do you use? We use face frame hinges. This allows the cabinet door to open a full 180 degrees. Allowing for more elbow room when storing those bulking items.
 
How are the cabinets put together? Our cabinets are fixed to the wall using industrial grade staples fasteners. Cleats are used to secure the panels to the drywall of your garage. Shelves are reinforced and custom face frame trim/crown work is completed. Once the doors are hung the finishing touches are completed which includes using clay putty to cover the staple marks on the face frame of the cabinets, wiping down the cabinets and caulking the bottom of the exterior of the cabinets.
 
Do your cabinets mount to the wall or sit on the floor? Our cabinets are mounted to the wall using cleats and will sit on the floor for additional support. The cabinets become a permeant fixture of your home and can’t be removed and built someplace else.
 
What do I need to do to prepare for the garage cabinet installation? We require that area where the cabinets are being installed is cleaned and cleared of your personal belongings allowing at least an 8 foot clearance walking path. Appliances will need to moved as well.
 
What if I have existing cabinets or shelves that I want removed? For an additional fee we will remove and dispose of your empty cabinets or shelves.
 
How many color options are available?  We have 9 color options available, which includes our 2 tone cabinets options.
 
Do you offer white cabinets?  White is not cabinet color option we offer.
 
 
Where are the cabinets made? Our cabinets are manufactured right here in Mesa, Arizona. We have 5,000 square foot warehouse and top of the line equipment in our facility. We do not rely on a third-party company to manufacture our product.
 
How much weight can a shelf hold?  Each adjustable shelf can hold between 100-125 lbs. Our 30” to 46” wide adjustable shelves are reinforced with a ¾” cabinet grade plywood on the front and back which make the shelf stronger.  Our fixed shelving can hold between 150-200 lbs.
 
How much weight can an overhead hold? Our overhead cabinets can hold between 100-150 lbs. Suggested shelf weight is about 70lbs per shelf. Overhead cabinets are not meant to be used to store heavy bulky items.
 
What is the maximum length of a cabinet? The maximum length for a cabinet we will install is 4 feet. Our designer will recommend the best design to accommodate any space.
 
What is the maximum height for a cabinet? The maximum height for a cabinet is 10 feet (120 inches). Our designer will recommend the best design to accommodate any space.
 
Are you locally owned or franchised? Yes, we’re a locally owned and family operated company. Eric overseas the daily manufacturing, design and installation operations. His wife Lorrie handles all of the office operations and their 2 sons Kyle and James both work for the company.
 
Do you have a showroom? Yes, we have a showroom located in Mesa. Our designers are in and out of the office, if you would like to stop by for a visit our showroom is  open by appointments only. Please call our office to schedule a tour.
 
 
Can I purchase the cabinets and install it myself? No, our cabinets are built on-site, piece by piece. This requires a skilled carpenter for installation. We also do not have written directions for the installation process since every home project we do is custom to the homeowners needs.
 
Is a deposit required?  No, we do not require a deposit. Payment is full is due when the installation is completed.
 
What forms of payment do you accept? Our prefer method of payment is check. We will accept cash or Zelle for no additional fee. If paying by Credit Card or Venmo an additional 3% fee is added to the final price.
 
What’s your cancellation policy? If for some reason you need to cancel your order or push back your installation date, we require at least a 3- business day noticed before your schedule installation date. Per our contract agreement if a 3-day notice is not given a penalty fee will be invoiced.
 
How to care for the cabinets? Our storage systems clean easily with a damp cloth. Do not use an abrasive cleaner on our melamine products. Avoid water usage around the cabinets.
 
What is your warranty? Garage Cabinets By Eric are warranted for seven (7) years from the date of installation to the original home owner. We will repair or replace defective material or workmanship. Just call us! Covered items include cabinet doors, cabinet boxes, hardware and work surfaced. Minor scratches dents, nicks and scuffs are normal wear and are not covered. You can visit our website for warranty information.